1. Order Cancellation:

  • You may cancel your order within 24 hours of placing it. Contact our customer support team at to request a cancellation.
  • Cancellations beyond 24 hours may not be possible as orders are often processed promptly.

2. Returns for Grade A and B Items:

  • We offer a hassle-free return and exchange policy for Grade A and B items.
  • If you are not satisfied with your purchase, contact us within 7 days of receiving the item.
  • Items must be returned in their original condition and unworn.
  • You can choose between a full refund or an exchange for another Grade A or B item / Gift Voucher.
  • Return shipping costs for Grade A and B items are the responsibility of the customer.

3. Returns for Grade C and Reworked Items:

  • Unfortunately, Grade C and Reworked items are non-exchangeable.
  • We provide detailed grading information for Grade C items, including visible wear, marks, or slight damage such as rips.
  • Reworked items are unique and customized; therefore, we cannot offer exchanges or returns for these items.
  • Please carefully review product descriptions and grading before purchasing Grade C or Reworked items.

4. Return Process:

  • To initiate a return, please contact our customer support team at
  • Clearly state your order number, the reason for the return, and whether you prefer a refund, exchange or Voucher.
  • Once approved, follow the instructions provided for returning the item.
  • Refunds will be processed within 3 business days after receiving the returned item.

5. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately. Provide details and photos for assessment.
  • We will arrange a replacement or issue a full refund for damaged or defective items.

6. Contact Information:

  • For any inquiries or concerns related to cancellations or returns, please contact our customer support team at

We appreciate your understanding and cooperation. Our aim is to ensure your satisfaction with each purchase from VintageFinds. Thank you for choosing us!

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